Questions and Answers

I am having trouble with the recommended Flash Version. What can I do? First make sure the old download version has been removed, and try the new Flash version at: https://secure.pt4web.com/18636/flash/index.php

If that stilldoesn’t work, an alternative browser version is: https://statements-online.com/18636

I am getting a system error – What is happening? Our server could be down temporarily – please check back later.

Make certain that you are on the correct web addresses.

Check to see if your computer protection programs are not blocking your access.

There are four questions the computer is asking me. Is this okay?
Yes. This is a part of the new security multi-factor authentication factor to keep your Perfect Teller access safe.

Is the KEY code the same as my password?
No. You will enter your password each time you log into your account. The KEY is assigned each time you log onto a new computer to use Perfect Teller.

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